We all have problems with one or the other utility service like cell phone, cable, credit card and finally when FAQ's and online help doesn't work we do call 800 or 888 number. Most of the businesses have deployed their call center in low cost labor country like India, Philippines, Africa etc.
Here is a great spoof on how call center business works.
Call Center Movie
Well in reality this is not the case, call center operations are flourishing well in all the above mentioned countries and bringing in great business. But sometimes we do get frustrated if we get a really bad experience.
Saturday, December 16, 2006
Subscribe to:
Post Comments (Atom)
Posts
No comments:
Post a Comment